Frequently Asked Questions

Q: What causes hearing loss?

A: Most hearing losses are a result of aging. Other possible causes are prolonged exposure to loud noises, genetics, certain illnesses, and medications. The most common form of hearing loss occurs when the inner ear (cochlea) and auditory nerves do not properly transmit signals to the brain.

Q: How common is a hearing loss?

A: One in every 10 Americans currently has some degree of hearing loss.

Q: How much does a hearing test cost?

A: We offer complimentary hearing tests and consultations.

Q: Why does the price vary when the hearing aids look the same?

A: Hearing aid shells look alike but it is the circuitry inside that affects the cost and quality of amplification. The more severe the hearing loss, the more technology is needed in the hearing aid to enable you to hear the most clearly. Our goal is to select the right circuit for your hearing aid that will give you the appropriate amplification required for your budget and lifestyle.

Q: Will wearing hearing aids harm my natural hearing if a loud noise occurs?

A: With every product there is a maximum power output. That means the hearing aid will be set to not go past a certain dB. This will keep sounds from becoming uncomfortable or harmful to your hearing.

Q: I’m worried about what the hearing aid will look like in my ear, how do I know which style to get?

A: These days hearing aids on the market are created to be minimally visible. The type of hearing aid style will vary with each loss and lifestyle. We offer 60-day trials so if you start with a certain style and want to try something different, we can do that at no extra cost to you.

Q: How much do hearing aids cost?

A: This is the most asked question and with good reason. The answer to that question is complex due to the wide range of products and technology. We are not able to give an exact quote as we will not know what product will be best suited for your hearing loss until we have evaluated your hearing loss through a complimentary hearing test and no obligation consultation.

Q: Does insurance cover hearing aids?

A: There are some insurance policies that cover all or part of the hearing aids. Some insurance companies do not pay anything toward hearing aids. We would be happy to call your insurance at your appointment to see what coverage you may have.

Q: What do I need to know before being fitted with a hearing device?

A: First, you need to understand that it is not possible to totally restore your hearing back to how it was before your loss started to occur. Since hearing loss in most circumstances is gradual, over the years you have become unaccustomed to normal environmental sounds such as a clock ticking, A/C running, road noise, or the hum of a refrigerator. Patience is key when getting used to using hearing aids in your normal environments. To be a successful hearing aid wearer, it is necessary to take the time to practice selective listening and to learn sounds in which you wish to hear and sounds that you will ignore.

Q: What is provided with hearing aids?

A: With every purchase of hearing aids we provide all of your supplies including: batteries, filters, cleaning tools and cases. We also offer annual testing, unlimited adjustments, and cleanings. We recommend that we see you every 3-6months to evaluate your ears and do the required maintenance on your hearing aids to keep them working at full capacity, these visits are also complimentary. If your hearing aid requires a repair and we are able to fix it in house there is no charge for this.

Q: Do hearing aids come with a warranty?

A: All levels of technology come with at least a one-year warranty. This coverage includes repair due to internal component failure, excess of moisture, external repairable damage, and a one-time replacement due to loss, theft or total destruction. Once the warranty expires you do have the option to renew it.